Terms of service
Welcome to the Web site (www.example.com) of RAMAN ECLIPSE SOLUTIONS LLC (the “Company”). Please read the following terms and conditions carefully before using our website, purchasing merchandise, or using our services. By accessing or using our website and services, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our website or services.
1. Account Registration and Use
In order to use our Site or purchase products, you may be required to register for an account. During the registration process, you must provide accurate and complete information and ensure that the information is kept current. You are responsible for the security of your account information and password.
You agree that you will not use the Site in any way to engage in illegal or improper behavior, including, but not limited to, posting false information, abusing your account, or infringing on the intellectual property rights of others.
2. Products and Services
Product Descriptions: We make every effort to ensure that the descriptions, images and pricing information on our product pages are accurate. However, please understand that the actual color and appearance of products may vary due to different device display settings and shooting conditions.
PRICE AND PAYMENT: All products are priced as indicated and in the currency of your country/region. Prices are subject to change at any time and we reserve the right to modify prices. After the order is confirmed, you will complete the payment through the payment method we provide.
3. Order and Delivery
Order Confirmation: After you submit your order, we will send a confirmation email informing you of the order details and estimated shipping time. Once the order is processed, we will notify you of the shipment information via email.
Shipping: We will do our best to ship your order within the promised time, but unforeseen reasons (e.g., weather, shipping delays, etc.) may cause delays in shipping or delivery. We will keep you informed of any changes in the status of your order.
Shipping Costs: Shipping costs will be calculated based on your shipping address and order total and will be clearly displayed at checkout.
4. Return and Exchange Policy
Return and Exchange Conditions: If you receive a product that is defective or does not match the product you ordered, you may request a return or exchange within 14 days of receiving the item. The merchandise must be in its original condition with all packaging materials, tags and accessories included.
Return process: you need to contact our customer service team, provide the order number and photos of the item, and the customer service will provide you with the return address and specific process. The cost of return will be borne by the customer, unless there is a quality problem with the merchandise.
5. Intellectual Property Rights
This website and all content (including, but not limited to, text, images, trademarks, logos, graphics and designs) is the property of RAMAN ECLIPSE SOLUTIONS LLC or its licensors and is protected by copyright, trademark and other intellectual property laws. You may not reproduce, modify, transmit or otherwise use any content on the Site without authorization.
6. User Responsibilities and Conduct
You agree that you will not upload or transmit any unlawful, obscene, disgusting, defamatory, infringing or otherwise inappropriate content on the Site. You also agree that you will not engage in any conduct through our platform that may impair the proper functioning of the Site, interfere with other users’ experience, or otherwise violate the law.
You are responsible for all activities that occur through your account, including any unauthorized use or third party use of your account information.
7. Disclaimer
All products and services offered on the Site are provided on an “as is” basis. We are not liable for any direct or indirect damages arising out of the use of this website or the purchase of goods, including but not limited to damage to equipment, loss of data or loss of profits.
Although we make every effort to ensure that the website is stable and secure, we do not guarantee that the website will be completely error-free or uninterrupted, and system failures or unforeseen technical problems may occur.
8. Limitation of Liability
To the maximum extent permitted by applicable law, RAMAN ECLIPSE SOLUTIONS LLC shall not be liable for any indirect, incidental, special, or consequential damages, including, but not limited to, loss of profits, loss of data, or other economic loss, arising out of or in connection with the use of this website or the purchase of goods.
9. Privacy Policy
For information about the collection, use and protection of your personal information, please refer to our Privacy Policy. By using this website, you consent to the collection, use and sharing of your personal information in accordance with our Privacy Policy.
10. Modification and termination
We reserve the right to modify these Terms of Service at any time. Any changes will be notified to you by updating the Terms on this page with the effective date. Modified terms are effective upon posting and will supersede the previous version.
If you no longer wish to continue using our services, you may terminate your use at any time by notifying us. We reserve the right to suspend or terminate your account in the event of a breach of the Terms.
11. Application of Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the United States. Any dispute arising out of the use of the Site or the purchase of Products shall be resolved by both parties through amicable negotiation to the best of our ability. If this is not possible, you agree to submit to the jurisdiction of the United States courts.